Issues on Windows 7

Posted on Categories SampleSort News

There are some users currently experiencing problems running SampleSort.  The problem has been identified and we are currently working on a solution for an update to the application to take care of the issue.  If you are experiencing any problem this solution may prove useful, not just for SampleSort but for other issues you may be having.

It turns out that some installation of Microsoft Office install a “Phantom Drive” that seems to appear as “Q:” on users machines.  This is related to a tool called “Microsoft Office Click-to-Run 2010”.  You can read more about this particular issue here.

We will be releasing a new version of the application within the next few days.

Regards,

The JamSoft Team